Operating Hours

Our regular hours of operation for our Customer Service Centre, facilities and services are listed below.
Find our service interruptions here and current and upcoming works here.

Please be aware that our operating hours will be reduced for many of our facilities and services over the Christmas & New Year period.  Our amended operating hours are available via the link below.
Holiday Operating Hours

Car Parking Facilities

The City of Launceston's open air car parks and on street meters are FREE on public holidays.

Multi storey car parks will continue to operate as normal. 

Find out more about parking in Launceston

Carr Villa Memorial Park

Main Office

Normal hours: Monday to Friday: 8am - 4.30pm

Weekends and public holidays: closed

 

Main Park Gates (Nunamina Avenue) 

19 April - 30 November: 

 Monday to Sunday including public holidays: 7.30am - 5pm

Pedestrian access remains available after 5pm

 

1 December - 18 April: 

 Monday to Sunday including public holidays: 7.30am - 7pm

Pedestrian access remains available after 7pm

 

Crematorium Gate (Quarantine Road) 

Normal hours: Monday to Friday: 8am - 4pm

Weekends and public holidays: closed

EXCEPTION: The Crematorium Gates remain open on Mother's Day, Father's Day, Anzac Day, and Christmas Day 8am - 4pm

 

Learn more about the Carr Villa Memorial Park 

Customer Service Centre

Town Hall including the Customer Service Centre

Normal hours:   Monday to Friday 8.30am - 5pm
Public holidays:   Closed

 

Further Information

After hours dog attacks: Tasmania Police 131 444

Report an issue online here

Find more information about our Customer Service Centre including our regular opening hours on the Contact page.

First Basin Swimming Pool — Cataract Gorge

The First Basin Swimming Pool is currently closed for the winter season. 

Mark your calendars—the pool is scheduled to reopen in November 2024, just in time for the warmer weather!

Free Tiger Bus

The Free Tiger Bus is operated by Metro Tasmania on behalf of the City of Launceston.

The free Tiger Bus operates on all public holidays, excluding ANZAC Day, Good Friday, Recreation Day or Christmas Day. All Tiger Bus services are operated by wheelchair-accessible vehicles. 

Operating Mon–Sun until 30 April 2024.

View the City of Launceston Free Tiger Bus page or the Metro Tasmania website

For more information contact the City of Launceston’s Customer Service Centre on 03 6323 3000.

Immunisation Clinics

Location: Council Customer Service Centre, Town Hall St John Street, Launceston.

Time: Every Wednesday (except public holidays) 10am-11am.

Appointments are required. Please call 6323 3000 to book your appointment at the clinic. The service is free and the clinic is open during all school holidays.

 

Location: Ravenswood Child and Family Centre, 8 Prossers Forest Road, Ravenswood. 

Time: The second Tuesday of each month 9:30am to 10:00am

Appointments are unnecessary, the service is free and the clinic operates every month with the exception of January.   

 

Location: Muylatina Child and Family Learning Centre, 30B Hargrave Cres, Mayfield.

Time: The second Tuesday of each month 11:00am to 11:30am.

Appointments are unnecessary, the service is free and the clinic operates every month with the exception of January.  

 

Visit our City of Launceston Immunisations page to find out more about sessions locations and times.

Launceston Visitor Information Centre

Open weekdays from 9am to 5pm and on weekends and public holidays from 10am to 2pm (excluding Good Friday and Christmas Day). 

Find out more about the Launceston Visitor Information Centre

Leisure and Aquatic Centre

Visit the Launceston Leisure & Aquatic Centre website for information on operating hours.

 

Lilydale Swimming Pool

The Lilydale Swimming Pool is a 25m outdoor public pool in Lilydale that is available in the warmer months of the year. It is located at 1954 Main Road, Lilydale, and is free to use!

Visit the Launceston Leisure & Aquatic Centre website to find operational hours.

Learn more about the Lilydale Swimming Pool

Queen Victoria Museum and Art Gallery (QVMAG)

The Queen Victoria Museum and Art Gallery (QVMAG) opening hours can be found on the QVMAG website

To keep up to date, follow the QVMAG Facebook page.

Waste Centres

Waste Services

Waste services will not be interrupted during public holidays unless noted here at a later stage.

Find out more on the City of Launceston's waste services

- For out of hours emergencies involving Council services or facilities, phone 6323 3333.

- Phone 000 to report life-threatening emergencies or contact Tasmania Police on 131 444 to report non-life threatening emergencies.