A Reminder to be Kinder

A Reminder to be Kinder - Website Banner.png

 

A Reminder to be Kinder is an initiative of the City of Launceston aimed at encouraging respect and kindness and discouraging anti-social behaviour in the community towards customer service representatives.

Launched by the City of Launceston, the campaign is available to all businesses and organisations in Launceston to help spread a message of kindness over the Christmas period and into 2024. Businesses in the Launceston Central catchment will be provided with merchandise and collateral, while all businesses will be able to access editable social media and poster templates to share their own message of kindness and respect.

If you witness or experience anti-social behaviour, we urge you to please report the incident to Tasmania Police. In the event of an emergency, please call Triple Zero (000). Alternatively, please report the unlawful or anti-social behaviour by calling the Tasmania Police Assistance Line on (131 444).

Resources for businesses and organisations

Canva Templates

Please find below links to the social media tiles and poster templates in Canva. These will allow you to add your own photo and business logo to the templates.

If you haven't used Canva before, you can create a free account here.

Social media templates

Poster templates

Canva Template Instructions

To add your photo and logo to the social media and poster Canva templates, simply follow the instructions below.

Note: If you don't have any suitable images, please feel free to access the free Launnie Image Library here. If you don't have a suitable copy of your logo, you can delete this from the template.

Social media tile template instructions
  1. Open the template via the link available in the Editable Canva Templates tab above.
  2. Upload your photo(s) and transparent business logo in Uploads on the left-hand side of the page.
  3. Drag your image on top of the image labelled "Replace this image" in the template. This should now replace the placeholder image with your image.
  4. Drag your logo from Uploads to the "Insert logo" placeholder. This should now replace that text with your logo. If you wish to delete this element, just select the "Insert logo" section of the template and delete.

Repeat this process if you would like to use more than one template colour. 

To export your designs:

  1. Click the Share button at the top left-hand side of the page.
  2. Select Download.
  3. Click on the Select pages menu to select the templates that you've edited and want to export.
  4. Click the purple Download button.

The designs will now be available in the downloads folder on your device. These will appear in a .zip folder. To extract them, right click on the folder and select Extract All. You will now be able to upload these to your social media pages. 

Poster template instructions
  1. Open the template via the link available Editable Canva Templates tab above.
  2. Upload your photo(s) and transparent business logo in Uploads on the left-hand side of the page.
  3. Drag your image on top of the image labelled "Replace this image" in the template. This should now replace the placeholder image with your image.
  4. Drag your logo from Uploads to the "Insert logo" placeholder. This should now replace that text with your logo. If you wish to delete this element, just select the "Insert logo" section of the template and delete.

Repeat this process if you would like to use more than one template colour. 

To export your designs:

  1. Click the Share button at the top left-hand side of the page.
  2. Select Download.
  3. Update the File Type to PDF Print.
  4. Select Flatten PDF.
  5. Click on the Select pages menu to select the templates that you've edited and want to export.
  6. Update the Color Profile to CMYK (best for professional printing).
  7. Click the purple Download button.

The designs will now be available in the downloads folder on your device and available to print. 

De-escalation tips for retailers

Crime Stoppers Tasmania has developed a booklet for Tasmanian traders –Safe Retailing Tasmania– which provides advice on how to respond to aggressive or unwanted behaviour from customers.

The booklet includes de-escalation techniques and provides examples of what staff can do when faced by an aggressive person.